The Art of Mastering Credit Control. A Journey to Financial Success. #1

Greetings to all readers! 

Today, I am excited to share my personal journey and experiences as a credit controller, hoping to provide valuable insights and guidance to fellow professionals in the field. Over the course of 4+ years, starting from 2019, I have accumulated a wealth of knowledge on assessing creditworthiness, nurturing customer relationships, and effectively collecting outstanding debts, ultimately minimizing the overall debt burden. 

Along the way, I have encountered numerous challenges and discovered effective solutions tailored to different scenarios.

Throughout this article series, I will delve into various aspects of credit control, offering practical tips and advice that can be applied in real-world scenarios. 

Key topics I will cover include the formulation of sound credit policies, evaluation of customer creditworthiness, debt collection strategies, efficient cash flow management, compliance with regulations, and the utilization of performance metrics.

Whether you currently work as a credit controller, own a business, or simply have a keen interest in credit control, this series is tailored to benefit you. 

I invite each and every one of you to embark on this journey with me, as we collectively strive to enhance credit control processes and effectively minimize credit risk.

That concludes this introductory article. Thank you for taking the time to read, and I eagerly anticipate your presence in my upcoming posts, where I will be sharing intriguing facts and figures that further enrich our understanding of this vital discipline.

Written by 

Rassan Batcha, BSc (Spe)